Originally posted this on Medium in Oct 2014 Customer happiness is one of the most interesting areas I give a lot of attention to, and it goes hand in hand with the area of Managing Company Culture. I used to lead the customer care efforts at my first startup and I learned a lot from that,… Continue reading
Posts Tagged → startups
They don’t buy, as they don’t trust you
If you’re running an e-commerce business or selling any kind of product online, I hope that you already know the main reasons stopping people from buying from you. As a consumer, and someone who enjoys talking to random people about how they use websites and mobile apps. I tend to always hear the same thing from people… Continue reading
How we decided to use Mongo instead of MySQL
I got a question recently from Sadek my new colleague at Eventtus about why we did decide to use MongoDB instead of something like MySQL, especially that dealing with Mongo is hard if you’re used to the use of things like Joins in other relational DBs. Luckily we had a 2 years old internal email… Continue reading
Investing in the mental health of your team
I stopped watching football games like ~6 years ago when I was starting to realize that sitting on the couch doing nothing but watching a 90 minutes game is a waste of time and I can spend that time instead with my new addiction .. my computer. Before losing interest in following football games and news,… Continue reading